Privacy and personal data processing regulations

Privacy Policy

This Personal Data Privacy Policy (hereinafter – Privacy Policy) applies to all information that the website of the creative digital agency CF.Digital (hereinafter – Agency), located at the domain name cf.digital, may obtain about a user during the use of the cf.digital website, its programs, and products.

1. Definition of Terms

1.1 In this Privacy Policy, the following terms are used:

1.1.1. “Site Administration” (hereinafter – Administration) – authorized employees managing the CF.Digital agency website, acting on behalf of the company “C.F. Digital,” who organize and/or carry out the processing of personal data, as well as determine the purposes of processing personal data, the list of personal data to be processed, and actions (operations) carried out with personal data.

1.1.2. “Personal Data” – any information relating directly or indirectly to an identified or identifiable individual (subject of personal data).

1.1.3. “Processing of Personal Data” – any action (operation) or set of actions (operations) performed with personal data using automated means or without such means, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), deletion, use, transfer (distribution, provision, access), de-identification, blocking, destruction.

1.1.4. “Confidentiality of Personal Data” – a requirement for the Admin or other persons who have access to personal data not to disclose or disseminate it without the consent of the data subject or other lawful grounds.

1.1.5. “CF.Digital Agency Website” – a set of interconnected web pages placed on the Internet at a unique address (URL): cf.digital.

1.1.6. “User of the CF.Digital Agency Website” (hereinafter – User) – a person who uses the information and materials of the CF.Digital agency website.

1.1.7. “Cookies” – a small fragment of data sent by a web server and stored on the user's computer, which the web client or browser transmits to the web server in an HTTP request each time when trying to open a page of the respective site.

1.1.8. IP Address – a unique network address of a node in a computer network, through which the User accesses the site.

2. General Provisions

2.1. Use of the CF.Digital agency website by the User signifies acceptance of this Privacy Policy and the terms of processing the User’s personal data.

2.2. If the User disagrees with the terms of the Privacy Policy, they must cease using the CF.Digital agency website.

2.3. This Privacy Policy applies to the CF.Digital agency website. The Agency does not control and is not responsible for third-party websites that the User may access through links on the CF.Digital website.

2.4. The Administration does not verify the truthfulness of the personal data provided by the User.

3. Subject of the Privacy Policy

3.1. This Privacy Policy establishes the obligations of the Administration regarding non-disclosure and the protection mode of the personal data that the User provides upon request of the Administration during registration on the CF.Digital website or when filling out a form.

3.2. Personal data permitted to be processed under this Privacy Policy are provided by the User through filling out forms on the CF.Digital website and include the following information:

3.2.1. User’s name;

3.2.2. User’s contact phone number;

3.2.3. User’s email address;

3.2.4. information about the User’s project (if needed).

3.3. The Agency protects data that is automatically transmitted when visiting pages:

– IP address;

– cookies information;

– browser information;

– access time;

– referrer (previous page URL).

3.3.1. Disabling cookies may cause inability to access parts of the site that require authorization.

3.3.2. The Agency collects statistics about IP addresses of its visitors. This information is used to prevent, detect, and resolve technical issues.

3.4. Any other personal information not specified above (history of visits, browsers used, operating systems, etc.) is subject to secure storage and nondisclosure, except as provided in clauses 5.2. and 5.3. of this Privacy Policy.

4. Purposes of Collecting User’s Personal Information

4.1. The User’s personal data may be used by the Administration for the purpose of:

4.1.1. Establishing feedback with the User, including sending messages, requests about using the CF.Digital site, providing services, and processing the User’s requests and applications.

4.1.2. Determining the User’s location to ensure security, prevent fraud.

4.1.3. Confirming the truthfulness and completeness of the personal data provided by the User.

4.1.4. Informing the User via email

4.1.5. Conducting advertising activities with the consent of the User.

5. Methods and terms of processing personal information

5.1. Processing of the User's personal data is carried out without time limitation by any lawful means, including in personal data information systems using automation tools or without such tools.

5.2. The User's personal data may be transferred to authorized bodies of the government of Ukraine only on a basis and in the manner established by Ukrainian legislation.

5.3. In case of loss or disclosure of personal data, the Administration has the right not to inform the User about the loss or disclosure of personal data.

5.4. The Administration undertakes necessary organizational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, dissemination, as well as from other unlawful actions by third parties.

5.5. The Administration jointly with the User takes all necessary measures to prevent damages or other negative consequences caused by the loss or disclosure of the User's personal data.

6. Rights and obligations of the parties

6.1. The User has the right:

6.1.1. To freely decide to provide their personal data necessary for submitting applications on the CF.Digital agency's website and to give consent to their processing.

6.1.2. To receive information about the processing of their personal data from the Administration if such right is not limited pursuant to law. The User has the right to demand from the Administration clarification of their personal data, their blocking or destruction if the personal data are incomplete, outdated, inaccurate, unlawfully obtained, or not necessary for the stated processing purpose, and to take legally provided measures to protect their rights.

6.2. The Administration is obliged:

6.2.1. To use the obtained information solely for the purposes specified in paragraph 4 of this Privacy Policy.

6.2.2. To ensure the confidentiality of the stored information, not to disclose it without prior written consent of the User, and not to sell, exchange, publish, or disclose by other means the transferred personal data of the User, except as per points 5.2 and 5.3 of this Privacy Policy.

6.2.3. To take precautionary measures to protect the confidentiality of the User's personal data according to the standard procedures used for such information in current business practice.

6.2.4. To block personal data belonging to the relevant User upon request or request of the User or their legal representative or authorized body for the protection of personal data rights during verification, in case of detection of inaccurate personal data or unlawful actions.

7. Responsibilities of the parties

7.1. The Administration, which fails to fulfil its obligations, bears responsibility for damages caused to the User in connection with unlawful use of personal data in accordance with Ukrainian legislation, except for cases provided for in points 5.2., 5.3., and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of Confidential Information, the Administration is not responsible if such Confidential Information:

7.2.1. Became public knowledge before its loss or disclosure.

7.2.2. Was obtained from a third party prior to its receipt by the Administration of the Resource.

7.2.3. Was disclosed with the User's consent.

7.3. The User bears full responsibility for compliance with Ukrainian legislation, including laws on advertising, protection of copyright and related rights, protection of trademarks and service marks, among others, including full responsibility for the content and form of materials.

7.4. Regarding textual materials (articles, publications available in open public access on the CF.Digital agency's website), their distribution is allowed provided there is a reference to the Agency's website.

7.5. The Administration is not responsible for any direct or indirect damages resulting from: the use or inability to use the site or individual services; unauthorized access to User communications; statements or behaviour of any third party on the site.

8. Dispute resolution

8.1. Before filing a lawsuit with a court regarding disputes arising from relations between the User and the Administration, it is mandatory to present a claim (written proposal or electronic offer for voluntary dispute resolution).

8.2. The recipient of the claim, within 30 calendar days from the date of receiving the claim, must inform the claimant in writing or electronically about the results of the review of the claim.

8.3. If an agreement is not reached, the dispute shall be submitted for consideration to the Arbitration Court of Kyiv.

8.4. The current legislation of Ukraine applies to this Privacy Policy and the relations between the User and the Administration.

9. Additional conditions

9.1. The Administration has the right to make changes to this Privacy Policy without the User's consent.

9.2. The new Privacy Policy comes into effect upon its posting on the CF.Digital agency's website unless otherwise provided in the new edition of the Privacy Policy.

9.3. Any suggestions or questions regarding this Privacy Policy should be sent to: office@cf.digital

9.4. The current Privacy Policy is available at https://cf.digital/privacy-policy

9.5. Data of the business entity: Ci.F.Digital LLC, 434416126595, PUMB ‘RC IN KYIV’, UA643348510000000026008109714

Updated: 05.05.2025